Customer Support
Contact Us
Need help with your Dickies order or have a question before you shop? Our customer support team is here to assist with orders, shipping, returns, exchanges, product questions, and account help.
Email Dickies Support
For the fastest help, email us at [email protected].
Please allow 24–48 hours for a response. Messages are reviewed during customer service hours.
Customer Service Hours
Monday–Friday, 9:00 AM–6:00 PM
Emails received outside business hours will be reviewed as soon as possible during the next support window.
What to Include in Your Message
To help us review your request quickly, please include clear details related to your question.
- Your full name
- Your order number, if your message is about an order
- The email address used at checkout
- A short description of the issue or question
- Product name, size, color, or style details, if relevant
- Photos, if they help explain a product or order issue
How We Can Help
Order Support
Contact us with questions about order details, order updates, or issues related to a recent purchase.
Shipping Support
Reach out if you need help understanding shipping updates or delivery-related questions.
Returns & Exchanges
We can help with return or exchange questions, including what information to provide before sending a request.
Product Questions
Ask about Dickies product details, sizing, categories, workwear styles, or item information before ordering.
Account Help
Contact us if you need support with account-related questions connected to your shopping experience.
General Support
Not sure where your question fits? Send us a message and we will review your request.
Use the Contact Form on This Page
You may also use the contact form on this page to send your request. Please include the same details listed above so our team can better understand your question and respond efficiently.
Your Privacy Matters
Information shared with Dickies support is used to review and respond to your customer service request. Please avoid sending sensitive payment information, passwords, or unnecessary personal details through email or the contact form.
We’re Here to Help
Thank you for contacting Dickies. Whether you need help with an order, shipping, returns, exchanges, product questions, or account help, our team will review your message and respond within 24–48 hours.
