Store Policy
Terms of Service
These Terms of Service explain the rules and conditions that apply when you access the Dickies website, browse products, create or use an account, place an order, or contact customer support.
Last updated: May 28, 2026
Overview
Throughout these Terms of Service, “Dickies,” “we,” “us,” and “our” refer to Dickies as the store operating this website. “You” and “your” refer to customers, visitors, and anyone using this website.
By using the Dickies website, you agree to follow these Terms of Service and any additional store policies referenced on this website. If you do not agree with these terms, please do not use the website or place an order.
Acceptance of Terms
By visiting the Dickies website, browsing products, making a purchase, creating an account, or contacting us for support, you accept these Terms of Service. These terms apply to all website users, including browsers, customers, and account holders.
We may update these terms from time to time. Your continued use of the website after updates are posted means you accept the revised terms.
Online Store Terms
You agree to use the Dickies website only for lawful shopping and personal-use purposes. You must not use the website in a way that disrupts store operations, interferes with other customers, or attempts to access restricted systems.
- You must provide accurate and current information when placing an order.
- You must not use false identity details or unauthorized payment information.
- You must not attempt to damage, disable, copy, misuse, or interfere with the website.
- You are responsible for keeping your account login details secure if you create an account.
Product Information
Dickies works to present product information, descriptions, images, sizes, colors, pricing, and availability as clearly as possible. However, product details may occasionally contain errors, delays, or differences caused by display settings, updates, or stock changes.
Product images are provided for reference. Color, texture, packaging, fit, and appearance may vary slightly depending on screen settings, lighting, product batches, or item-specific details.
Pricing and Availability
Prices, promotions, discounts, product availability, and product details may change without prior notice. Dickies may correct pricing errors, update product information, limit quantities, or discontinue items at any time.
If an order is affected by a pricing error, stock issue, payment issue, or product information error, we may contact you for more information, update the order status, or cancel the affected order when necessary.
Orders and Payment
When you place an order with Dickies, you agree that all order, billing, shipping, and contact information provided is complete and accurate. Order confirmation does not guarantee acceptance if there is an issue with payment, product availability, order details, or suspected misuse.
Order Review
Orders may be reviewed for accuracy, payment completion, address details, inventory availability, and store security.
Payment Processing
Payments must be completed through the available checkout options. Do not send sensitive payment details by email.
Shipping Policy Reference
Dickies offers Free Worldwide Shipping as described in our Shipping Policy. Shipping times, processing times, tracking updates, destination availability, customs and tax handling, and delivery support are explained on the Shipping Policy page.
Customers are responsible for entering accurate shipping information at checkout. If you notice an address issue after placing an order, contact us as soon as possible so we can review whether changes are still possible.
Return Policy Reference
Dickies offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition, return instructions, exchanges, damaged or wrong items, and refund timing are explained on the Return Policy page.
Customers must contact customer service before sending any return. Returns sent without instructions from customer service may not be accepted.
Account Information
If account features are available, you are responsible for maintaining the accuracy of your account information and keeping your login details secure. Dickies is not responsible for account activity caused by failure to protect your login information.
If you believe your account information has been used without permission, contact us promptly at [email protected].
Prohibited Uses
You may not use the Dickies website or store content for unlawful, harmful, abusive, fraudulent, or disruptive purposes.
- Do not violate applicable laws, rules, or regulations.
- Do not submit false, misleading, or fraudulent information.
- Do not interfere with website security, checkout functions, or store operations.
- Do not upload or transmit harmful code, malware, spam, or abusive content.
- Do not copy, scrape, reproduce, or misuse website content without permission.
- Do not use the website to harass, abuse, defame, threaten, or harm others.
Intellectual Property
The Dickies website may include text, images, graphics, layouts, product information, design elements, logos, icons, and other content protected by intellectual property rights. This content is provided for shopping and informational use only.
You may not copy, reproduce, distribute, modify, sell, or exploit website content without written permission, except as allowed by normal website browsing and personal shopping use.
Third-Party Links
The Dickies website may include links or tools connected to third-party websites, services, payment processors, or resources. These third-party services are not controlled by Dickies, and their own terms and privacy practices may apply.
Dickies is not responsible for the content, policies, availability, accuracy, or practices of third-party websites or services.
Disclaimer
The Dickies website and its content are provided for general shopping and informational purposes. While we work to keep the store accurate and functional, we do not promise that the website will always be error-free, uninterrupted, fully secure, or available at all times.
Product details, availability, pricing, promotions, and website features may change or be corrected without prior notice.
Limitation of Liability
To the fullest extent permitted by applicable law, Dickies is not responsible for indirect, incidental, special, consequential, or punitive damages related to website use, inability to use the website, product availability, order delays, technical issues, third-party services, or store content.
This limitation does not affect rights that cannot be limited under applicable law.
Changes to These Terms
Dickies may update these Terms of Service at any time by posting a revised version on this page. The “Last updated” date will show when the latest version was posted.
It is your responsibility to review these terms periodically. Continued use of the Dickies website after changes are posted means you accept the updated Terms of Service.
Contact Dickies
If you have questions about these Terms of Service, orders, shipping, returns, account help, or store policies, contact Dickies customer support at [email protected].