Order Processing Time

Dickies order processing time is 1–3 days. Processing includes order review, preparation, and packing before shipment. Processing time does not include the estimated delivery period after the order has shipped.

During busy shopping periods, order review or preparation may take longer than usual. If we need additional information to process your order, our customer service team may contact you using the email address provided at checkout.

Estimated Delivery Time

Estimated delivery time is 2–5 days after shipment. Delivery timing may vary depending on destination, local delivery conditions, address accuracy, weather, holidays, customs processing, and other events outside normal transit control.

Delivery estimates are provided to help customers understand the expected shipping timeline, but they are not a guaranteed delivery date.

Shipping Destinations

Dickies provides Free Worldwide Shipping to available shipping destinations. Customers should enter a complete and accurate delivery address at checkout to help prevent delivery delays or failed delivery attempts.

• Use the full recipient name as it should appear for delivery.
• Include apartment, unit, suite, floor, or building details when applicable.
• Check the city, state, province, postal code, and country before placing your order.
• Use an email address that can receive order and tracking updates.

Shipping Rates

Dickies offers Free Worldwide Shipping. This means no separate shipping charge is added for standard worldwide delivery under this policy.

Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

Tracking Information

Once your order has shipped, tracking information may be provided by email or through your order details when available. Tracking updates may take 1–3 days after shipment to appear or show movement.

If your tracking number does not update right away, please allow the tracking system time to refresh. If the tracking information has not updated after the expected tracking update period, contact us for support.

Wrong or Incomplete Address

Customers are responsible for entering the correct shipping address at checkout. Dickies cannot guarantee that an address can be changed after an order has been placed.

If you notice an address mistake, contact us as soon as possible at [email protected] with your order number and the correct shipping details. We will review your request and help where possible before shipment.

Customs, Duties, Taxes, and Government Charges

Dickies Free Worldwide Shipping includes customs duties, import taxes, brokerage fees, and other government charges where applicable. If such fees occur, they will be covered by us as part of our Free Worldwide Shipping service.

Customers should contact us if they receive a notice requesting payment for customs duties, import taxes, brokerage fees, or other government charges related to an order.

Lost, Delayed, or Damaged Packages

If your package appears delayed, lost, damaged, or delivered incorrectly, please contact Dickies customer service so we can review the issue and provide the next steps.

• For delayed packages, include your order number and tracking details.
• For lost packages, include the delivery address and any tracking updates you have received.
• For damaged packages, include clear photos of the package, item, and shipping label if available.
• For wrong item or delivery issues, contact us promptly so we can review your order details.

Contact Information

For shipping questions, tracking support, delivery concerns, address updates, customs fee notices, or damaged package help, contact Dickies customer service:

Email: [email protected]